Privacy Policy
Last Updated: September 4, 2026
MJ Renovation Group (“MJ Renovation,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request our services, communicate with us, or otherwise interact with our business.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
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- Name
- Phone number and mobile phone number
- Email address
- Property or project information
- Information submitted through website forms
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- Appointment, consultation, and estimate information
- Communications you have with us by telephone, text message, email, or other means
- SMS opt-in information and consent
- Other information you choose to provide in connection with an inquiry, estimate, consultation, or project
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, and information about how you interact with our website.
How We Use Your Information
We may use your information to:
- Respond to inquiries and requests
- Schedule consultations and appointments
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- Prepare estimates and provide requested remodeling services
- Communicate with you regarding your inquiry or project
- Send appointment confirmations, reminders, and project updates
- Provide customer service
- Maintain business and communication records
- Improve our website, services, and customer experience
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- Send promotional communications when you have provided the appropriate consent
- Protect our business, website, and customers
- Comply with applicable legal and regulatory requirements
How We Share Information
MJ Renovation does not sell or rent your personal information.
We may disclose personal information to trusted service providers solely as necessary to perform services on our behalf, such as website hosting, communications, information technology, and customer support. These service providers may use the information only as necessary to provide services to MJ Renovation and are not authorized by us to use the information for their own marketing or promotional purposes.
We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect the rights, property, safety, or security of MJ Renovation, our customers, or others.
SMS opt-in data, SMS consent, and mobile information are subject to the additional restrictions described in the SMS Privacy section below.
SMS Privacy
MJ Renovation is committed to protecting the privacy of individuals who communicate with us by text message.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
MJ Renovation does not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent with third parties or affiliates for marketing or promotional purposes.
All categories of information described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing or promotional purposes.
We may use service providers that assist us with the technical delivery and operation of our SMS communications. These providers may process information only as necessary to provide communication services on our behalf. SMS opt-in data and consent will not be provided to third parties or affiliates for their own marketing or promotional purposes.
SMS Terms and Conditions
By providing your mobile phone number and consenting to receive SMS communications from MJ Renovation Group, you agree to receive text messages related to your interactions with our business.
Messages may include:
- Responses to inquiries
- Appointment and consultation information
- Appointment reminders
- Estimate-related communications
- Project updates
- Customer service communications
- Other service-related communications
Promotional or marketing text messages will only be sent when the appropriate consent has been obtained.
Message frequency may vary.
Message and data rates may apply.
Consent to receive SMS messages is not a condition of purchasing goods or services from MJ Renovation Group.
Opting Out of SMS Messages
You may opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive from MJ Renovation Group.
After you opt out, you may receive a confirmation message indicating that you have been unsubscribed. We will then stop sending SMS messages to your number unless you subsequently provide consent to receive them again.
SMS Help and Support
For assistance with SMS communications, reply HELP to any SMS message you receive from us or contact:
Telephone Communications, Call Recording, Transcription, and AI
MJ Renovation uses Dialpad, a third-party communications service provider, to support telephone calls, text messaging, and other business communications.
Depending on the communication and features being used, telephone calls with MJ Renovation may be recorded, transcribed, summarized, or analyzed using automated or artificial intelligence-based technologies.
These technologies may process information voluntarily provided during a conversation, such as your name, phone number, project information, appointment information, and other details related to your inquiry or project.
We may use recordings, transcripts, summaries, or related communication information to:
- Maintain accurate records of customer communications
- Follow up on inquiries, appointments, estimates, and projects
- Provide customer service
- Improve the quality of our services
- Conduct training and quality assurance
- Create notes, summaries, and action items
- Support our normal business operations
Where required by applicable law, appropriate notice or consent will be provided before a call is recorded or transcribed.
Dialpad may process information on our behalf as necessary to provide these communication services.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain appropriate business records, comply with legal obligations, resolve disputes, and enforce our agreements.
Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal or business requirements.
Data Protection and Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, loss, alteration, or disclosure.
However, no method of transmitting information over the Internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of certain personal information we maintain about you, subject to applicable law and legitimate business or legal recordkeeping requirements.
You may also withdraw consent to receive certain communications from us.
For privacy-related requests, contact:
Third-Party Service Providers
MJ Renovation may use third-party service providers to support our website and business operations. These providers may process personal information on our behalf only as reasonably necessary to perform their services.
Our use of Dialpad for telephone, SMS, transcription, recording, and related communication services is subject to Dialpad’s applicable privacy and data-processing practices.
The use of service providers to perform services on our behalf does not change our commitment that mobile information, SMS opt-in data, and SMS consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or how MJ Renovation Group handles your personal information, please contact:
MJ Renovation Group
Email: salas@mjrenov.com